About Us

We're a small family business located in Olney, Milton Keynes. Our online team is ran by Mark & Fay, and our shop team consists of Ann, Liam, & Sarah.

Contact us by ringing 01234 714368 for online queries, or 01234 711200 for in-store queries.

Alternatively, Email us at contactfactoryshoeshop@gmail.com.

Find us at Factory Shoe Shop, Unit 10 Stanley Court, Olney, Mk46 5NH. Please call us if you need help getting to us. Easily accessible from Milton Keynes, Bedford & Northampton.

Our Loakes seconds are only available in-store, not online.  

Please Note

Not all products shown on our website are available in store, please call us before you visit!

Returns Policy 

We are very happy to accept returns if you are unhappy with the goods.

We are very happy to accept returns if you are unhappy with the goods.
The buyer must return the goods at their own expense unless goods
are faulty or wrongly delivered.

If your shoes do arrive in faulty condition, or are wrongly sent to you
please contact us before you send them back to get a free returns label.

Please be aware to receive a full refund the goods must be returned to
us in an unused state and in the original undamaged packaging.
You must notify us within 14 days of receiving the item of your
intention to return.

When returning goods please ensure you keep a proof of postage as it
is your responsibility if returned goods are lost.

Returns Address: 

The Factory Shoe Shop Unit 10, Stanley Court, Olney, Milton Keynes, MK46 5NH United Kingdom.